Last Updated: 2025
Website: www.kelaautos.com

KelaAutos & Logistics Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

A. Personal Information

We may collect personal data you voluntarily provide, including:

• Full Name

• Email Address

• Phone Number

• Delivery/Contact Address

• Flight or Travel Details

• Identification documents for car rentals

• Payment information (processed securely through third-party gateways)

B. Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage/analytics

• Cookies and tracking data

C. Service-Specific Information

• Vehicle purchase preferences

• Logistics pickup & delivery details

• Car rental records

• Travel booking details

2. How We Use Your Information

We use collected data to:

• Provide auto, logistics, rental, and travel services

• Process vehicle or travel bookings

• Deliver goods and track shipments

• Improve website performance

• Communicate updates, offers, or service information

• Verify identity for car rental and security purposes

• Comply with legal and regulatory requirements

3. How We Share Your Information

We may share information with:

• Airlines, hotels, and travel partners

• Logistics partners and drivers

• Payment processors

• Regulatory agencies, if required by law

• IT and server hosting providers

We never sell your personal information.

4. Data Security

We use secure servers, encryption, and restricted access protocols to protect your information from unauthorized access, loss, or misuse.

5. Cookies

Cookies help us improve website performance and personalize your experience. You may disable cookies in your browser settings.

6. Data Retention

We retain personal data for 5 years, or as long as necessary to deliver services and comply with Nigerian regulations.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion

• Withdraw consent

• Opt-out of marketing communications

To exercise your rights, contact: contact@kelaautos.com

8. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of our website means you accept the updated version.